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Help Center

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Don’t hesitate to reach out

For any inquiries or assistance, feel free to reach out to our support team.

Contact Us

We prioritize the user in every step.

We place great importance on swift and reliable communication. Here, you can find the essential areas and steps necessary to ensure the quickest solutions when you need to get in touch.

Plentymarkets Support Form

If you desire the quickest support, we would appreciate it if you could open support tickets directly. This way, our support team can promptly prioritize your request and address it.


If you have a project idea or need assistance with our solutions for smoother e-commerce operations, please contact our sales team at:

Accounting & Invoices

For any inquiries regarding invoices or accounting, please feel free to reach out to us at:


We’ve gathered all the plugin documentation in one place, which should simplify the process of setting up our solutions for smooth operations.

plentymarkets forum account

plentymarkets forum account

We also monitor your inquiries on the Plentymarkets forum, and we’d greatly appreciate it if you could consistently tag us with @ninepoint or assign thread to this category  This will enable us to promptly identify your posts and provide the support you deserve.

JTL forum account

JTL forum account

If you’re a JTL customer, we regularly monitor the JTL Forum. Therefore, when you create a new forum thread, we kindly request that you tag us with the @ninepoint.solutions tag.