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Don’t hesitate to reach out
For any inquiries or assistance, feel free to reach out to our support team.
- support@ninepoint.solutions
- +49 30 9203834000
- PodbielskistraĂźe 333 30659 Hannover, Germany
Contact Us
We prioritize the user in every step.
We place great importance on swift and reliable communication. Here, you can find the essential areas and steps necessary to ensure the quickest solutions when you need to get in touch.
Plentymarkets Support Form
If you desire the quickest support, we would appreciate it if you could open support tickets directly. This way, our support team can promptly prioritize your request and address it.
Sales
If you have a project idea or need assistance with our solutions for smoother e-commerce operations, please contact our sales team at:
Accounting & Invoices
For any inquiries regarding invoices or accounting, please feel free to reach out to us at:
Documentations
We’ve gathered all the plugin documentation in one place, which should simplify the process of setting up our solutions for smooth operations.
plentymarkets forum account
We also monitor your inquiries on the Plentymarkets forum, and we’d greatly appreciate it if you could consistently tag us with @ninepoint or assign thread to this category This will enable us to promptly identify your posts and provide the support you deserve.
JTL forum account
If you’re a JTL customer, we regularly monitor the JTL Forum. Therefore, when you create a new forum thread, we kindly request that you tag us with the @ninepoint.solutions tag.