Our connector allows you to control everything from Plentymarkets. With the connector, you can update order, payment, and shipping statuses. All updates are made through Plentymarkets’ Event procedures, giving you the flexibility to integrate or customize them according to your unique order management processes.
You can find more information about how event procedures work on Plentymarkets here.
In Shopware 6, orders have three types of statuses: order, payment, and delivery. Below, you will find details on how you can manage them using the connector.
Overall, our connector will generate 9 actions for event procedures to handle all the various order statuses.
Order status management #
In progress #
To set an order to the “In progress” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order status to In progress” on the trigger that aligns with your order management processes.
Cancelled #
To set an order to the “Cancelled” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order status to Cancelled” on the trigger that aligns with your order management processes.
Done #
To set an order to the “Done” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order status to Done” on the trigger that aligns with your order management processes.
Delivery status management #
Shipped #
To set an delivery status to the “Shipped” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order shipping to Shipped” on the trigger that aligns with your order management processes.
We recommend triggering this event procedure once package numbers have been generated and are accessible on the order in Plentymarkets. This ensures that during the update, tracking number information can be included.
Cancelled #
To set an delivery status to the “Cancelled” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order shipping to Cancelled” on the trigger that aligns with your order management processes.
Returned #
To set an delivery status to the “Returned” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order shipping to Returned” on the trigger that aligns with your order management processes.
Payment status management #
Paid #
To set an payment status to the “Paid” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order payment to Paid” on the trigger that aligns with your order management processes.
Paid partially #
To set an payment status to the “Paid Partially” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order payment to Paid Partially” on the trigger that aligns with your order management processes.
Refunded #
To set an payment status to the “Refunded” status on Shopware 6 order, you need to configure an action created by our connector called “PlentymarketsShopwareCore | Update order payment to Refunded” on the trigger that aligns with your order management processes.